Tomball Ford

Auto Answers specializes in providing trustworthy vehicle care and quality customer service. Our highest priority is the well-being of our customers’ vehicles, followed closely by making it as convenient and comfortable as possible for our customers to have their vehicles serviced. While some of our competitors, such as the crew at the Tomball Ford Dealership, do great work, maintenance and repair isn’t their primary business focus in the same way that it is at Auto Answers.

The Tomball Ford Dealership has been selling automobiles in the area for quite a while now and doing a fine job at it. They handle the myriad of details that come with buying a vehicle, including credit applications, and have a nice inventory of new and pre-owned vehicles. They also – somehow – find the time to service vehicles at this busy, successful dealership. Sounds exhausting! At Auto Answers, we prefer to keep our focus on what we know and enjoy best – providing reliable, skilled maintenance and repair and outstanding customer service.

The Auto Answers customer portal, found at the Auto Answers website, offers a great example of our innovative, convenience-focused customer service. From this portal, Auto Answers customers can schedule their maintenance and repair appointments, view their vehicle care history, see the maintenance schedule recommended by their vehicle manufacturer, and track the progress of any repairs currently in progress, including seeing digital pictures.

That’s not all there is to be found on the Auto Answers website. With the web cam system that we’ve set up, Auto Answers customers can even watch their vehicles being repaired via their computers. The Auto Answers website features a wealth of useful information, including car care tips and current service specials and discount coupons. New Auto Answers customers often take advantage of the nicely discounted oil change coupon, which comes with a free tire rotation, as that’s a great way to save some money on standard maintenance and to get take a look around Auto Answers and see how we do things.

Our customer service doesn’t stop at our website. Auto Answers is open 7 days a week, with hours that can accommodate the most demanding of schedules. If being without a vehicle is a hardship, we’ve got full-sized, clean and comfortable autos that we keep specifically for renting to our customers – for just $9 per day -- while their vehicles are being serviced. While we like to have our customers come on into the service bays and see for themselves exactly what needs to be done to their vehicles and ask any questions they need to, we also know that busy schedules don’t always have room for that. Our Auto Answers technicians are happy to take digital pictures and send them by e-mail in such situations.

Our primary focus at Auto Answers is the skilled maintenance and repair of your vehicle and making it as easy as possible for you to do the things that need to be done to ensure that your vehicle lasts as long as it should and runs as well as it can. Visit the Auto Answers website and take a look around. We think you’ll be pleased with what you learn about us and shall look forward to meeting you and your vehicle.